{"id":835,"date":"2025-08-27T13:16:38","date_gmt":"2025-08-27T13:16:38","guid":{"rendered":"https:\/\/www.oshizaky.com\/resi-e-rimborsi\/"},"modified":"2025-10-24T07:22:28","modified_gmt":"2025-10-24T07:22:28","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/www.oshizaky.com\/en\/returns-and-refunds\/","title":{"rendered":"Returns and refunds"},"content":{"rendered":"<section class=\"bde-section-835-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h1 class=\"bde-heading-835-118 bde-heading\">Returns and refunds<\/h1><div class=\"bde-rich-text-835-119 bde-rich-text breakdance-rich-text-styles\">\n<p>You have the right to return products within 14 days of delivery, in accordance with European legislation.<\/p><h4><strong>Requirements for returns:<\/strong><\/h4><p>- The product must not have been used, opened or damaged.<br \/>- It must be returned in its original, undamaged packaging.<\/p><h4><strong>How to make a return:<\/strong><\/h4><p>1. Write to <a href=\"mailto:customercare@oshizaky.com\">customercare@oshizaky.com<\/a> indicating your order number and reason for return.<br \/>2. We will reply with instructions on how to proceed<br \/>3. Once we have received and checked the product, we will refund the amount paid (excluding any shipping costs)<\/p><p>We do not accept returns of opened or used products.<br \/>The customer is responsible for the shipping costs for the return.<\/p><p class=\"p1\"><b>PLEASE NOTE: Returns must be sent to the following address:<\/b><b><\/b><\/p><p class=\"p1\"><b>ENORD SERVIZI<\/b><b><\/b><\/p><p class=\"p3\">Via Quarta Armata, 5\/4<\/p><p class=\"p3\">36027 Ros\u00e0 VI<\/p>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Returns and refunds You have the right to return products within 14 days of delivery, in accordance with European legislation.Requirements for returns:- The product must not have been used, opened or damaged.- It must be returned in its original, undamaged packaging.How to make a return:1. Write to customercare@oshizaky.com indicating your order number and reason for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-835","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns and refunds - Oshizaky<\/title>\n<meta name=\"description\" content=\"Oshizaky \u00e8 un brand di prodotti per il corpo e per la casa al pino cembro o cirmolo. Ideali per portare il profumo della montagna nella tua casa. Un&#039;idea regalo unica. 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