You have the right to return products within 14 days of delivery, in accordance with European legislation.
- The product must not have been used, opened or damaged.
- It must be returned in its original, undamaged packaging.
1. Write to customercare@oshizaky.com indicating your order number and reason for return.
2. We will reply with instructions on how to proceed
3. Once we have received and checked the product, we will refund the amount paid (excluding any shipping costs)
We do not accept returns of opened or used products.
The customer is responsible for the shipping costs for the return.
PLEASE NOTE: Returns must be sent to the following address:
ENORD SERVIZI
Via Quarta Armata, 5/4
36027 Rosà VI
